Terms of Service

3 Day Product Guarantee :
If your order arrives damaged, not working or not as described please contact us within 3 days of receiving the product. We will usually resend the order or offer you a full refund.

Procedure :
1. Within 3 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
2. We will review the claim and contact you if we need more information.
3. If Approved, we will refund or resend the item, you may also be asked to return the product.

FAQ :
Q : Will I need to send the item back?
A : Only high value products need to be returned, if it is not high value then you do not need to return it and can keep the faulty product. If we ask you to return the product we will discuss with you the most cost effective way to return ship it to us and give you full instructions including our address. You will receive your full/partial refund once we have received and checked the product.


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Shipping Method & Delivery Time :
- ALL of our products are shipped WORLDWIDE with TRACKING NUMBER (normally 7-25 days) through Registered Mail.
- ALL of our products are shipped to BRAZIL & RUSSIA with TRACKING NUMBER (normally 15-35 days) through Registered Mail.

If you want faster shipping time, please contact us for more information (additional cost may apply).


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Import Taxes And Tariffs :
Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when products you’ve ordered from us arrive in your country. We advise you to find out about the local regulations prior to ordering from us.

NOTE :
ALL import taxes / duties are the buyer’s responsibility.